Terms of service

Terms & Conditions

Welcome to Unveiled Elegance. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

Unveiled Elegance is an Australian-based retailer offering curated modestwear and fashion accessories. All prices are listed in AUD (Australian Dollars), and all transactions are processed in AUD unless otherwise stated.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. By using the site after changes are made, you agree to the revised terms.

2. Orders

By placing an order with us, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method provided.

  • You have read and understood our Return & Exchange Policy.

We reserve the right to cancel or refuse any order at our discretion (e.g., due to stock availability, payment issues, or suspected fraud).

3. Product Information & Pricing

We do our best to ensure all product descriptions, images, and pricing are accurate. However:

  • Colors may vary slightly due to screen settings or lighting.

  • Prices are subject to change without notice.

  • We reserve the right to correct any errors or omissions, including pricing errors.

4. Shipping & Delivery

Shipping timeframes are estimates only and may vary due to factors beyond our control (e.g., postal delays, customs clearance). Once your order is dispatched, Unveiled Elegance is not responsible for delays or lost items due to carrier issues.

For more details, see our Shipping Policy.

5. Returns & Exchanges

We do not offer refunds for change of mind, incorrect sizing, or unwanted items.

Refunds are only issued for:

  • Items deemed faulty by our team

  • Orders where the wrong item was sent

Certain items are final sale and non-returnable due to hygiene reasons:

  • Sale items

  • Bodysuits/body tops & leggings

  • Hijabs, jilbabs, shawls & caps

  • All essential items

  • All swimwear items

For full details, please see our Return & Exchange Policy.

6. Intellectual Property

All content on this website—including logos, text, images, and product designs—is the property of Unveiled Elegance and may not be copied, reproduced, or used without permission.

7. Privacy

We are committed to protecting your privacy. Your personal information is used solely to process orders and provide customer service. We never share your details with third parties without your consent.

Read more in our Privacy Policy.

8. Limitation of Liability

Unveiled Elegance is not liable for any direct or indirect loss, damage, or injury arising from the use of our website, products, or services. Our total liability in any matter related to the site or purchases is limited to the amount paid by you for the order.

9. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 unveiledelegance1@gmail.com
📞0428 795 675 (10am-5pm AEST, Monday-Friday)